Investor Briefing · 2026From a press of a button to a daily relationship.
PulseCareLink is the AI-driven care companion for aging-in-place seniors — every call learning what they need, every need a connected service.
129,597 AI-driven conversations, and counting.
Every call is initiated by PulseCareLink AI to the senior's mPERS device. Risk signals are flagged for our live human care team, who follow up with the senior or family within 12 hours.
Monthly call volume & human-escalation rate
AI callsEscalatedOne device. Two-way AI conversation. Always-on human backup.
AI initiates the call
PulseCareLink calls the senior on their mPERS device — proactive check-ins, scheduled reminders, post-event follow-ups.
Natural conversation
No menus, no scripts. The senior simply talks. The AI listens for medication, mood, mobility, memory, safety.
Real-time intelligence
Every conversation is parsed for risk flags, care needs, family signals, and high-intent service opportunities.
Human care team follow-up
When the AI detects risk or a flag, the case is queued for our live care team — every flagged senior is contacted by a human within 12 hours.
The top signals across 129K conversations.
Every signal is also a service opportunity. Memory concerns drive memory care. Medication issues drive pharmacy. Loneliness drives companion visits.
Conversation themes (mentions YTD)
tap a bar — each is a revenue triggerA 360° picture of every senior we serve.
Every conversation, reminder, device event, and care interaction is captured into a structured profile — turning casual check-ins into a defensible, longitudinal data asset on each member.
Identity & Contact
- Profile, DOB, time zone
- Primary & fallback phone, email
- Active status & care notes
Preferences & Social Context
- Ethnicity, income, employment, marital
- Hobbies, spirituality, housing
- Channel, language, accessibility
Care Circle
- Family & caregiver invitations
- Roles & access tokens
- Acceptance & expiry tracking
Wellness & Journaling
- Steps, sleep, energy, pain
- Hydration, meals, macros
- Mood, stress, journal text
Medications & Adherence
- Lists, dosages, schedules
- Per-dose taken records & timing
- Recurrence & reminder rules
Risk & Flags
- Non-adherence rule evidence
- Missed-medication summaries
- Priority & review state
Opportunities
- Care gaps & recommended actions
- Relevant content & service links
- Attachments & viewed state
Notifications
- Delivery, read, lifecycle status
- Linked flags & opportunities
- Family & care-team routing
Device & Telemetry
- Device identifier, device phone number, account lookup
- GPS, battery, signal, charger state
- Event type, network status, event timestamps
Hear the assistant on a real call.
Every conversation is fully AI-driven — natural, patient, and structured. Listen to three live examples and see how a single wellness call becomes a downloadable summary the care team can act on.
Welcome Call
First-touch onboarding — warm, conversational, sets the relationship.
Medication Reminder
Confirms dose taken, captures adherence in real time.
Wellness Check-In
Energy, sleep, mood, nutrition, hydration — captured in <3 minutes.
Every wellness call generates a care-team summary
The Mar 18 check-in with Kendra took under 3 minutes. The AI surfaced three actionable signals: low energy (1/5), no hydration, and only one meal — despite a positive mood. Flagged for the care team within minutes.
A safety device becomes a daily companion.
Most seniors sit at 2+ reminders.
Subscription logic in action — recurring touchpoints, deeper data, compounding retention, and more upsell surface area per account.
Three streams. One conversation.
Pays for safety
mPERS device subscription, 24/7 monitoring, AI check-ins, fall response.
Pays for visibility
Family app, daily wellness reports, alerts, care coordination dashboard.
Pay for relevance
Trusted referrals & connected services triggered by real, observed needs.
Helping the senior is always the top priority. The model is aligned with — not in tension with — care quality.
Every senior is a growing ARPU.
Average monthly revenue per senior, base plan vs. fully-attached account with family + 2 connected services.
From insight to trusted referral.
Every signal in a conversation can become a high-intent referral to a vetted partner — delivered with the senior's trust already earned.
AI handles the volume. Humans follow up within 12 hours.
conversations flagged for live care team follow-up YTD
When the AI flags a senior for follow-up
The result: a system that scales like software but feels like a caring neighbor.
Personalization built on earned trust.
The platform learns the human context around care — every preference becomes an opportunity to make outreach feel personal and offers feel relevant.
Common likes
Common dislikes
Every call makes the next one smarter.
More engagement → richer signals → better outcomes → more trust → more engagement. The compounding advantage of proprietary senior intent data.
The AI care companion for aging-in-place.
Starts with safety. Expands into family visibility. Compounds into connected services. Backed by 24/7 human care.
We are not just responding to emergencies. We are learning what seniors need before the emergency happens.
